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Terms & Conditions


The House Rules (Served with Love)


1. The Agreement (Introduction)

Welcome to the digital home of Winkies. This document is an electronic record in terms of the Information Technology Act, 2000. By accessing our website or purchasing our treats, you are entering into a legally binding agreement with:


  1. We/Us (The Baker): Dream Bake Private Limited (DBPL), a company registered under the Companies Act, having its registered office at 296, Kalukhan Road, Boral, Kolkata – 700 154, West Bengal.
  2. The Partner: Any authorized Proprietorship/Partnership entity representing Winkies in various outlets or platforms.
  3. You (The Guest): The buyer, consumer, or visitor using our website.
  4. Note: If you do not agree to these terms, we kindly ask you not to use this site. Continuing to use the site signifies your acceptance of these House Rules in their entirety.


2. Who Can Join Our Table (Eligibility)

To transact with us, you must be competent to contract under applicable laws.


  1. Age Limit: You must be 18 years or older.
  2. Minors: If you are under 18, you cannot transact without the explicit consent and supervision of a parent or guardian. If you fail to disclose your age, DBPL cannot be held responsible for any legal non-compliance.


3. Privacy & Data Protection

We respect your privacy as much as we respect our recipes.

While our detailed practices are in our [Privacy Policy Link], here are the core agreements regarding your data within these Terms:


  1. Consent: When you share your details (Name, Address, Email), you grant DBPL permission to use this data to identify you, process your orders, and enlighten you about new offerings.
  2. Communications: You consent to receive communications via Email, SMS, or physical post. This includes service alerts (like maintenance) and, if you opt-in, newsletters.
  3. Disclosure: We reserve the right to disclose your info if strictly required by law, court order, or to protect our legal rights.
  4. Cookies & Logs: We use cookies and log files (IP addresses, browser types) to analyze trends. This technical data is not linked to your personal identity.
  5. Security: We do not use encryption on standard forms because we do not collect sensitive financial data like Credit Card numbers directly (that’s handled by secure payment gateways).


4. Our Recipes (Intellectual Property)


  1. Copyright: All content on this site (text, graphics, logos, photos) is the property of DBPL and protected by International Copyright laws. You have no right to license or use this content without our express written permission.
  2. Trademarks: "Winkies" and our logos are proprietary marks. They must not be used in connection with non-Winkies products or in any way that causes confusion.
  3. Your Ideas: If you send us comments, ideas, or suggestions, they become the property of DBPL. We grant ourselves a royalty-free, perpetual right to use or publish your suggestions without compensation to you.


5. House Manners (User Conduct)


  1. DBPL reserves the right to suspend or terminate your access immediately if you:
  2. Breach these House Rules.
  3. Provide wrong or incomplete information.
  4. Cause harm or loss to other users or DBPL.
  5. Engage in unauthorized framing or linking to the Site.


6. Tech Rules (For Webmasters)


  1. No Meta Tags: We have a zero-tolerance policy. You may not use "Winkies" or our trademarks in Meta tags, hidden text, or keywords to gain search engine rankings.
  2. No Framing: Framing the Winkies website or linking to it without written permission is expressly prohibited.


7. Disclaimer & Limitation of Liability


  1. "As Is": Information on this site is for general purposes. We make no warranties regarding accuracy or suitability. Reliance on this info is at your own risk.
  2. No Liability: DBPL is not liable for any indirect or consequential loss, loss of data, or profits arising from the use of this website.
  3. External Links: We are not responsible for the content or privacy practices of other websites linked to ours.


8. Making Amends (Dispute Resolution)

We hope we never have to argue, but if we do:


  1. Amicable Settlement: Disputes regarding these terms shall first be settled by friendly discussion.
  2. Arbitration: If unresolved after 15 days, the dispute shall be referred to a Sole Arbitrator appointed by the Director of DBPL.
  3. Venue: The venue of arbitration shall be Kolkata.
  4. Jurisdiction: These terms are governed by the laws of India. You irrevocably consent to the exclusive jurisdiction of the courts in Kolkata, West Bengal.


9. General Provisions


  1. Modifications: We may update these Rules at any time without prior notice. Continued use of the site implies acceptance of the new terms.
  2. Indemnity: You agree to indemnify and hold harmless DBPL, its directors, and employees from any claims (including legal fees) arising out of your use of the site or violation of these terms.
  3. Prevalence: In case of a conflict between these Terms and any other formally executed Dealer contract, these Terms & Conditions shall prevail (unless stated otherwise in the specific context).
  4. Dream Bake Private Limited
  5. CIN: U15419WB1998PTC088239
  6. Registered Office: 296, Kalukhan Road, Boral, Kolkata – 700 154.
  7. Contact: 1800 120 2010 | help@winkies.co.in
  8. Date Updated: 24th January 2026